Focus Area

Issues & Reputation Management

Issues and Reputation Management

Navigating a crisis issue requires a multi-dimensional approach involving thorough preparation, thoughtful response and recovery. Markstein provides comprehensive assistance during times of crisis, advising on strategic business decisions, serving as executive counsel to the C-suite, collaborating with legal teams, and assuring the organization remains true to its values. This holistic, far-reaching approach accentuates a simple point of difference for Markstein – the difference between crisis management and crisis leadership.

Examples of Work

  • Data Breach & Cyber Security
  • Employee Misconduct
  • Corporate Malfeasance
  • Natural & Environmental Disasters
  • Litigious Issues
  • White Collar Crime
  • Fraud
  • State And Federal Investigations
  • #Metoo
  • Development Issues
  • Unintentional Loss of Life
  • Supply Chain Issues
  • Liquidity Issues
  • Change Management Initiatives
  • M&A Transactions
  • Estate Disputes
  • Infrastructure Issues
  • Infectious Disease

Our Services

  • Crisis Management Planning
  • Crisis Protocol Audit
  • Issues and Crisis Simulation
  • Issues Messaging Management
  • Reputation Management
  • Social Media Crisis Management
  • Social Media Crisis Planning
  • Spokesperson Training
  • Executive Counsel
  • Critical Incident Response

Featured Case Studies

Thanks to our preparation with Markstein, we knew exactly what steps we needed to take when our crisis hit. We had a comprehensive roadmap. That foundational work saved us a significant amount of time and mitigated potential monetary and cultural damages.
Crisis Client